FAQ's:
Is the Journey UPbed Standard a medical device?
The Journey UPbed Standard is FDA cleared, but it is a wellness and independence product rather than a hospital bed. It's designed for everyday home use to support comfortable sleep, easy positioning, and confident sit-to-stand transitions.
Is the UPbed Standard different from a hospital bed?
Yes. The UPbed Standard is designed for home use with a modern, stylish appearance — not the institutional look of a traditional hospital bed. It's also lighter and easier to move than most hospital beds, and includes amenities like a premium memory foam mattress and padded bed rails that hospital beds typically don't.
What does "4-in-1" mean on the UPbed Standard?
The UPbed Standard transitions between four distinct positions at the touch of a button: flat (for sleeping), sit-up (for reading or watching TV), chair (for relaxed lounging), and lift (for effortless sit-to-stand transitions). The intuitive remote control lets you customize each position for maximum comfort.
How does the sit-to-stand lift function work?
The UPbed Standard uses a forward-lift mechanism that smoothly raises and tilts the bed surface, gently assisting you from a lying position to a standing position. Padded side arms add extra security throughout the transition, helping prevent falls and giving caregivers peace of mind.
Can I get in and out of the UPbed Standard without assistance?
Yes. The UPbed Standard's motorized lift function is specifically designed to help users get in and out of bed independently. Many users who previously required caregiver assistance for bed transitions are able to handle them on their own with the UPbed.
What is the weight capacity of the UPbed Standard?
The Journey UPbed Standard has a weight capacity of up to 600 lbs, supported by an aircraft-grade motorized frame.
What sizes does the UPbed Standard come in?
The Journey UPbed Standard is available in Twin and Twin XL sizes.
What's the difference between the UPbed Standard Twin and Twin XL?
The UPbed Standard Twin and Twin XL are identical in features, motor function, weight capacity, and 4-in-1 adjustability — the only difference is bed length. The Twin measures 75 inches long, while the Twin XL adds an extra 5 inches for a total length of 80 inches. The Twin XL is the better choice for taller users (typically 6 feet or above) or anyone who simply prefers more legroom for sleeping and stretching.
What's included with the UPbed Standard?
Each UPbed Standard ships as a complete package including the motorized frame, a 6-inch memory foam mattress, deluxe padded bed rails, and an intuitive remote control. Just add your own pillows and sheets for a great night’s sleep.
Will my regular sheets fit on the UPBed Standard?
Yes, the UPbed Standard uses standard Twin or Twin XL sheets and bedding, making it easy to find linens that fit perfectly.
What happens if there is a power outage?
The UPbed Standard includes a backup 9-volt battery that allows you to return the bed to a flat position in case of a power outage, ensuring your safety and peace of mind.
Is the UPbed Standard FSA or HSA eligible?
Yes. Most Journey products, including the UPbed Standard, are eligible for reimbursement through FSA or HSA accounts. Journey does not diagnose, prescribe, or process insurance claims directly, but you can submit your purchase to your benefits provider for reimbursement.
What is Journey's return policy on the UPbed Standard?
The UPbed is a bedding product and cannot be returned for hygiene reasons. However, if your bed arrives damaged or defective, Journey will repair or replace it at our option. Delivery is only available within the contiguous U.S.
